THIS AGREEMENT INCLUDES A BINDING ARBITRATION PROVISION THAT CONTAINS A CLASS ACTION WAIVER. PLEASE REFER TO SECTION I.19 BELOW FOR MORE INFORMATION.
This agreement (Agreement) is the contract between you, the depositor (you or your) and Cross River Bank, a New Jersey State Chartered Bank, (the Bank), that governs your savings account (Savings Account) offered through the Affirm mobile application and/or Website (collectively, the App). Affirm, Inc., and its subsidiaries and affiliates, including Affirm Loan Services, LLC, (Affirm) are service providers that perform certain services related to your Account on our behalf (together with the Bank, we, us, our). This agreement explains how your Account works, how our various services work, and the policies, terms and conditions that govern your Account.
By accepting this Agreement, submitting an application for an Account, or by using any of our deposit account services, you agree to the terms in this Agreement. Other products or services offered in connection with the Account, such as the Affirm mobile application or other Affirm services offered through the Website, may have additional agreements that you will be required to accept. This Agreement also refers to and includes other disclosures, including:
These agreements are incorporated by reference. Please read this Agreement carefully and keep a copy for your records.
Here are some important terms that we use throughout this Agreement:
Access Credentials - The phone number, personal identification code and/or biometric data used to access your Account on the App or Website.
Automated Clearing House (ACH) - The national clearinghouse for EFTs.
ACH Credit Entry - An order or request for the transfer of money from an external account to your Account, which is initiated by the submission of a "credit" entry to the ACH network by the financial institution holding your external account.
ACH Transaction - An electronic deposit to, or withdrawal from, your Account that we receive or send through the ACH network. Common examples include Direct Deposits of payroll and one-time or recurring payments to a utility company.
App - The Affirm mobile device software application that allows you to access your Account on a mobile device and/or the Affirm Website that allows you to access your Account online.
Available Balance - The funds available in your account that you can use to complete transactions. See Section F1, "Available Balance" for how this is calculated.
Business Day - Our Business Days are Monday through Friday. Federal holidays are not included.
Debit Card - The debit card provided by and serviced by Affirm and issued through another bank. The Debit Card accesses your Debit Card Account. This is a separate product not offered or provided by Cross River Bank.
Debit Card Account - Account accessed by your Debit Card.
Direct Deposit - An automatic electronic deposit made through the ACH network to your Account by someone else, such as an employer issuing payroll or the government paying you benefits.
EFT - An "electronic fund transfer" to or from your Account, as that term is defined by Regulation E (12 CFR Part 1005). An EFT includes an ACH transaction but does not include a Wire Transfer.
Item - Any EFT, Wire Transfer, fee, charge, or other amount that is credited to or debited from your Account.
Permanent Debit - A debit from your Savings Account that becomes permanent after the latter of (i) 24 hours or (ii) the merchant finalizes the purchase amount and submits a permanent debit to your Savings Account.
Provisional Debit - A debit from your Savings Account for the amount of a Debit Card transaction before the debit gets cancelled because you converted a Debit Card purchase to a loan in the App or before the debit becomes a Permanent Debit.
Savings Account - Your Savings Account held at Cross River Bank and serviced through Affirm, Inc. and offered through the Affirm mobile application and/or website.
Website - The Affirm website at www.affirm.com that allows you to access your Savings Account.
Wire Transfer - A transfer of funds through a wire service, such as SWIFT, the Federal Reserve Wire Network, or the Clearing House Interbank Payments System. Wire transfers are not EFTs.
A.1. Cross River Bank. This Savings Account is provided by Cross River Bank, Member FDIC.
A.2. Affirm: This Savings Account is serviced by Affirm, Inc.
A.3. Calling About Your Savings Account. You may call Affirm at (855) 423-3729 between the hours of 7 a.m. and 10 p.m. Central Time, 7 days a week, to ask questions or request information. Please call Affirm at this number whenever this Agreement or applicable law requires or allows you to notify us by telephone.
A.4. Writing About Your Savings Account. You may contact Affirm by submitting a request at helpcenter.affirm.com. However, please send any correspondence and notices required or allowed to be in writing under this Agreement or applicable law to the following address (or to such other address as we may provide to you from time to time): Affirm, Inc., 30 Isabella Street, Floor 4, Pittsburgh, PA 15212. We will deem any and all notices to us effective upon receipt by us.
A.5. The App. We offer you the use of our online banking services through the App. If you have registered a phone number and optionally another personal identification code or biometric data (such as your fingerprint) you use to access your Savings Account (i.e., your Access Credentials), you may log in to your Savings Account using the App at any time to view and update information about your Savings Account and initiate online transfers. Your use of the App is subject to the Affirm Terms of Service. The terms of this Agreement govern in the event there is a conflict between the Affirm Terms of Service and this Agreement.
A.6. Limited Savings Account Access. Your Savings Account is an electronic savings account that is only accessible through the App. You may only make withdrawals from your Savings Account by initiating EFT transactions on the App. We will accept deposits into your Savings Account by EFT or Wire Transfer. Certain transactions may be permitted if you have a Debit Card, as set forth below. You will not be able to make withdrawals or deposits at branch locations, or by telephone. Some users may have access to make withdrawals through automated teller machines (ATMs) and at merchant point of sale (POS) systems if they have their Debit Card linked to their Affirm Savings Account. See Section C (Deposits and Transfers into Your Savings Account), Section D (Debit Card) and Section E (Withdrawals) for more information.
A.7. FDIC Insurance. Funds in your Savings Account are insured by the Federal Deposit Insurance Corporation (FDIC), up to the applicable limit. The amount of insurance coverage you have may depend on the balance in your Savings Account and the ownership, type of, and balances held in any other accounts you have with us. For additional information, please visit the FDIC's website at www.fdic.gov.
B.1. Identifying You. To help the United States Government fight terrorism and money laundering, federal law requires us to obtain, verify, and record information that identifies each person that opens a Savings Account. What this means for you: when you open a Savings Account, we will ask you for your name, street address, email, phone number, Social Security Number (SSN), and date of birth. To open a Savings Account with us, you must be at least 18 years old (or applicable age of majority in your resident state), a U.S. citizen or a resident alien with a valid SSN and have a residential address in the U.S. or U.S. territory where we offer the Account. We may also ask to see your driver's license or other identifying documents that will allow us to identify you.
B.2. Consumer Reporting Agencies. By submitting an application to open a Savings Account, you authorize us to obtain information about you from time to time from consumer reporting agencies, check verification services, our subsidiaries and affiliates, and other third parties for the purpose of considering your Savings Account application or any other purpose permitted by applicable law.
B.3. TIN/Backup Withholding. We are required by federal law to obtain your correct taxpayer identification number (TIN) in order to avoid potential backup withholding and to report interest income paid to you in connection with your Savings Account. If you are subject to backup withholding or if the Internal Revenue Service (IRS) notifies us that we do not have a correct TIN for you, we may be required to withhold and remit to the IRS a percentage of interest paid (backup withholding) to your Savings Account(s). Amounts withheld are reported to the IRS as federal tax withheld and will be reflected on your IRS Form 1099-INT, Interest Income. A TIN may be your SSN if your Savings Account is in your name and you are either a U.S. citizen, permanent resident, or otherwise eligible to receive a SSN from the Social Security Administration.
B.4. Linking External Accounts to your Savings Account. You may choose to link your Savings Account to an account you have with another financial institution in the U.S. or a U.S. territory where we offer the Savings Account. We will call that other account a Linked External Account. Any Linked External Account must be owned by you and must be a personal account (not a business or commercial account). Your request to establish a Linked External Account is subject to our verification and approval. In our discretion, we may limit the number of Linked External Accounts you may have at one time or de-link any Linked External Account.
Deposits may only be made in U.S. dollars, by either Wire Transfer or EFT, including ACH transactions. We do not accept cash or checks for deposit. Deposits made from external accounts must be from an external bank located in the United States, certain U.S. territories, or U.S. jurisdictions. Deposits made by ACH are subject to the NACHA Operating Rules and Operating Guidelines and the rules of any regional clearing houses we may use from time to time (collectively, the ACH Rules). Before final settlement of any deposit, we act only as your agent and assume no responsibility beyond the exercise of ordinary care. We reserve the right to refuse, return or limit any deposit you make to your Savings Account and to establish (and change) maximum dollar limits for Savings Account principal balances and transactions in our discretion from time to time. If a deposit you make is returned to us unpaid or is otherwise charged back to us, we will charge it back to your Savings Account.
All Items are credited subject to final settlement in cash or credits. We shall have the right to forward Items to correspondents including all Federal Reserve Banks, and, except as required by law, we shall not be liable for default or neglect of said correspondents for loss in transit, nor shall any correspondent be liable except for its own negligence. You specifically authorize us or our correspondents including the Federal Reserve Banks to handle such Items in accordance with provisions of Regulation J (12 CFR Part 210), as revised or amended from time to time by the Federal Reserve Board. In the event we are subject to local clearinghouse rules, you specifically authorize us to handle such Items in accordance with the rules and regulations of the clearinghouse.
If we permit you to withdraw funds from your Savings Account before final settlement has been made for any deposited Item, and final settlement is not made, we have the right to charge your Savings Account or obtain a refund from you. In addition, we may charge back any deposited Item at any time before final settlement for whatever reason. We shall not be liable for any damages resulting from the exercise of these rights. Except as may be attributable to our lack of good faith or failure to exercise ordinary care, we will not be liable for dishonor resulting from any reversal of credit, return of deposited Items or for any damages resulting from any of those actions.
C.1. Available Transaction Methods. We permit the following types of deposits and withdrawals to and from your Savings Account:
Transfers Using the App. You can set up one-time or recurring transfers from a Linked External Account to your Savings Account using ACH transactions. By using the App to initiate a transfer of funds from a Linked External Account to your Savings Account, you authorize us to make the transfer you select on the App. The same applies for transfers from your Savings Account to a Linked External Account. Use the App to set up, review, change or cancel your transfers.
EFTs using your account number. You can authorize a third party to make a one-time or recurring ACH transfer of funds to your Savings Account by providing the third-party with your account number and routing number. A common example is direct deposit of your paycheck, retirement benefits, or other income.
Wire Transfers. You can direct a third party to transfer money to your Savings Account by Wire Transfer. Wire transfers cannot be initiated in the App or used to withdraw funds.
Debit Card. You may be able to link your Savings Account to your Debit Card Account, which will result in transfers to and from your Savings Account to support Debit Card Account activity as described below in Section D.
Automated Teller Machine (ATM) & Point of Sale (POS) system cash withdrawal. If you have your Affirm Savings Account linked to your Affirm Debit Card, you may have access to withdraw funds from your Savings Account via an ATM or at a POS system. Please see details below in section E.2.
Loan Payments. You can make payments on loans taken through Affirm which will result in transfers from your Savings Account.
Other. We may permit you to make deposits by other means, from time to time.
C.2. Deposit Records and Receipts. We and our service providers may rely on the account number on any record of a deposit you make, even if that account number is associated with a name that is different from the name you've provided. It is not our responsibility to detect any inconsistency between the account number you provide and the name.
You may use the App or call Affirm to confirm that we have received a deposit. We will not provide you with notice of our receipt of a deposit into your Savings Account. However, all deposits into your Savings Account will be included in the periodic statements we provide to you. We may confirm your deposits, and, after review, may adjust your Savings Account for any errors, including any errors on your deposit, deposit request or similar records.
C.3. Opening Deposit. If you fail to fund your Savings Account within 30 days after we approve your application, we may close your Savings Account.
C.4. Our Right to Refuse Deposits. We may refuse a deposit, or part of a deposit, at any time. We also may refuse a deposit after initially accepting it. We will not be liable to you for refusing a deposit, even if it causes us to decline any transactions you have already made.
C.5. When You Can Withdraw or Use Funds You've Deposited. Please see Section F, below, for information about when funds you deposit will be available for transactions.
C.6. Our Right to Charge Back Deposited Items. If you make a deposit and (a) the sending bank returns it to us unpaid; (b) the sending bank demands that we repay them because the deposit was unauthorized; or (c) the sending bank or the originator of a transfer demands that we return the Item because it was unauthorized, sent to the wrong account number or procured by fraud, we may accept the return and/or pay the return or demand, and subtract the funds from your balance.
If we permit you to withdraw funds from your Savings Account before final settlement has been made for any deposited Item and final settlement is not made, we have the right to charge your Savings Account or obtain a refund from you. In addition, we may charge back any deposited Item at any time before final settlement for whatever reason. We shall not be liable for any damages resulting from the exercise of these rights. Nor shall we be liable for dishonor resulting from any reversal of credit, return of deposited Items or for any damages resulting from any of those actions.
C.7. Direct Deposit. If you are eligible for Direct Deposit, you may arrange to have all or part of your paycheck or any federal or state government benefit or payment (e.g., Federal tax refunds or Social Security payments) transferred directly into your personal account by your employer or government payer. Amounts over $10,000 may require additional verification.
We determine eligibility for Direct Deposit in our sole discretion. Bank maintains specific criteria the payer must meet for your deposit to qualify for direct deposit. To enroll, you will need to provide your employer with your Affirm Savings Account account and routing numbers. You can generate a form for your employer that includes these details in the Savings Tab of the Affirm App. We do not charge any fees to set up or maintain Direct Deposit.
We may offer early access to Direct Deposit funds to eligible customers. This means, eligible customers may receive their funds by approximately 6:00 a.m. PST, a maximum of two days before their scheduled payday. If the date of your direct deposit falls on a weekend or bank holiday, it will typically arrive on the next business day. Direct Deposit and the earlier availability of funds are subject to the timing of the payer’s funding and is not guaranteed. We generally make these funds available on the day the payment file is received, which can be a maximum of 2 days earlier than the scheduled payment date. If you do not see your deposit early, contact your employer or sender to better understand their payroll policies.
Any direct deposit that is not posted early will otherwise be made available according to our funds availability schedule. Even after we have made funds available to you and you have withdrawn the funds, you remain responsible if any deposit to your account is returned, rejected, or otherwise uncollected by the Bank. We reserve the right to conclude the early availability of direct deposit at our sole discretion and without any further notice to you.
D.1. The Debit Card. You may be able to link your Savings Account to your Debit Card Account so that when you make purchases with your Debit Card (and do not choose to convert those purchases to a loan within the App) you pay for those purchases in full from your Savings Account. Please see your Affirm Debit Visa Cardholder and Account Agreement for more details on how the Debit Card works.
D.2. Authorizations and Provisional Debits for Card purchases When Your Debit Card Account is Linked to Your Savings Account. When you make a purchase with your Debit Card, and you have not requested a loan in the App prior to purchase, we will provisionally debit the funds in your Savings Account equal to the purchase amount. Unless you convert your debit purchase into a loan in the App, we will convert the provisional debit to a permanent debit after the later of either (i) 48 hours or (ii) the merchant finalizes the purchase and submits a permanent debit to your Savings Account. Amounts that are provisionally debited will not be part of your Savings Account’s Available Balance and are unavailable for withdrawal or use. Additionally, holds for fraud concerns or other reasons may be placed on your Savings Account when directed by the bank that issues the Debit Card.
E.1. Withdrawals and Transfers from Your Savings Account. You may only withdrawal funds from your Savings Account in U.S. dollars, by EFT, including ACH, by transferring funds to the Linked External Account from which you deposited the funds, or other type of account or payee we may permit from time to time. We do not permit you to withdraw funds from your Savings Account by Wire Transfer. Some users may be able to withdraw funds by ATM or at a merchant POS system. See Section E.2. and the Electronic Fund Transfer Agreement section for more information. By using the App to initiate a withdrawal of funds from your Savings Account, you authorize Cross River Bank to make the transaction you select on the App.
You may authorize transfers from your Savings Account to make payments on loans taken through Affirm. Also, by opting to connect your Savings Account to your Debit Card Account, you are authorizing transfers to be made to support Debit Card Account activity.
E.2. Automated Teller Machine (ATM) and Merchant POS Cashback Access. Some users who have an Affirm Savings Account linked as their Primary Account for the Debit Card, may have the ability to withdraw cash from an ATM machine or from a merchant POS device (“Cashback”). You will not have the ability to deposit cash at ATM machines. To see if you have ATM access, please check the Card Tab of the App. ATM and Cashback access is only available in the 50 United States and the District of Columbia.
Check your Affirm Visa Debit Cardholder Agreement for the limits on ATM withdrawals. Neither Bank nor Affirm will charge fees for in-network or out-of-network ATM withdrawals. However, the out-of-network ATM provider may charge you a fee. Moneypass ATMs are considered In-Network ATMs. You can locate In-Network ATMs in the Affirm App.
The right to make withdrawals is subject to Section E.5.
E.3. Withdrawal Rules. We may subtract from your Available Balance the amount of any withdrawal or provisional or permanent debit transaction that you initiated or approved. We may require you or any person you authorize to provide us with identification, documentation or information that's acceptable to us before allowing the transaction. You may not make or cause any withdrawal or provisional or permanent debit transaction using your Debit Card (as set forth in the Affirm Debit Visa Cardholder and Account Agreement), that would exceed the Available Balance in your Savings Account. See the Insufficient Funds section below. We may refuse any withdrawal by any method we do not specifically permit for your Savings Account, that does not include all information we require, that would exceed any applicable frequency or dollar limits, or cause your Savings Account to be overdrawn. We reserve the right to establish (and change) maximum dollar limits for withdrawal transactions from time to time.
E.4. Cutoff Time. Online transfer requests received by us after 1:00 PM Eastern Time or on a day that is not a Business Day may not be initiated until the next Business Day.
E.5. Right to Require Advance Notice of Withdrawals. We reserve the right to require 7 days' prior written notice for a withdrawal.
E.6. Account Numbers on Fund Transfers. Except as may be required by applicable law, if you instruct us to send a transfer of funds, such as an EFT, we, our service providers, and every other bank involved in the transfer may rely on any bank number or account number you provide.
E.7. Multiple Signatures. We are not required to comply with any multiple-signature requirement, even if you have otherwise instructed us to do so.
E.8. Insufficient Funds. Our general practice is to decline to pay any transaction that would cause a negative balance on your Savings Account (i.e., your Available Balance is less than the amount of that Item plus all other Items received but not yet paid). However, we may, in our sole discretion, pay the Item even if your Available Balance is insufficient to cover the transaction, resulting in a negative Available Balance. Even if we've paid such items before, we are not required to do it in the future. We look at your Available Balance only once to decide if the Item would cause your Savings Account to have a negative balance. If we pay a transaction that causes your Savings Account to have a negative balance, you must immediately deposit the amount necessary to restore your balance to at least $0.00. We also may report you to consumer reporting agencies, close your Savings Account, or both. This could affect your ability to open accounts with us or other banks in the future. You authorize us to use the money from any subsequent deposits to your Savings Account to pay any negative balance on your Savings Account and restore the balance to at least $0.00. Subsequent deposits include any federal or state benefit payments that you choose to deposit in your Savings Account (including Direct Deposit of Social Security benefits). You understand and agree that if you do not want your benefits applied in this way, you may change your Direct Deposit instructions at any time. We may still pursue collection of the amount you owe (including suing you) after it is charged off.
E.9. Authorization. You hereby authorize the Bank to establish the Savings Account to hold your funds. You are responsible for all payments and activities on your Savings Account that are directed through use of the App. If your Savings Account is linked to your Debit Card Account, you are responsible for and authorize all payments, transfers and activities on your Savings Account that are directed through the use of the Debit Card. We provide the App for your sole and personal use and you must protect your login credentials. When we receive payment instructions from the App it will serve as an authorization for us to debit your Savings Account and remit funds on your behalf. You must not share access to your Savings Account. If you permit another person to use your login credentials, you are responsible for any transactions they authorize from your Savings Account. When you provide your credentials to another person, you also agree transactions initiated and/or requested through the App will be considered authorized by the Bank regardless of who entered such instructions through the App. You further agree that we will not take any direction from you with respect to the Savings Account, other than through the App or the use of your Debit Card if your Debit Card Account is linked to your Savings Account, and the Bank will direct you to App for any and all activities such as ACH transfers. You understand that your authorization will remain in effect until you revoke your authorization at least three (3) Business Days before the transfer is scheduled which you can do by contacting the Affirm Help Center at helpcenter.affirm.com or by calling (855) 423-3729.
F.1. Available Balance. Your Available Balance is calculated by taking your previous day's balance, plus any pending credit entries transactions (excluding pending returns), such as ACH direct deposits, and subtracting (a) pending charges such as electronic payments and permanent debits related to Debit Card purchases (b) any amount of deposits that are not yet available for withdrawal, and (c) any provisional debits and/or holds on your Savings Account, such as merchant authorization holds for your Debit Card purchases or holds on funds to comply with court orders or other legal requirements (d) any pending debit entries for Affirm Loan repayments. We reserve the right to use a different calculation method in certain states if required by law.
F.2. Transaction Availability for ACH Transfers or Debit Card Account Use. Funds received by us from ACH Transfers that you initiate through the App and from Debit Card Account refunds will generally be available on or before the third (3rd) business day after the funds settlement date. The funds settlement date is the date that funds are deemed to be received by the Bank. Transfers may be held if: you make deposits totaling more than $5,000 on any one day; we reasonably believe a deposit will be returned unpaid; we suspect there may be fraud or unlawful activity on your Savings Account; or there is an emergency, such as a failure of computer or communications equipment. If we delay your availability to withdraw funds for any of the above reasons, funds will generally be available no later than the sixth (6th) Business Day after the day of your deposit. However, we may delay the availability of your funds as reasonably necessary to comply with law and protect the security of your Savings Account and our systems. Funds from ACH Credit Entries to your Savings Account will generally be available on the day we receive the funds.
F.3. Transaction Availability for Wire Transfers. Funds from Wire Transfer deposits will generally be available on the first Business Day after the day we receive the deposit.
F.4. Transaction Limits. The limit for a single deposit or withdrawal initiated through the Savings Account is $25,000. The limit for all such transactions made within a day is $100,000. If you wish to deposit or withdraw greater amounts, we recommend using an external bank to initiate the transaction utilizing your Savings Account's routing and account numbers. Your Savings Account is a savings account subject to any limits described in the Truth in Savings Disclosures section. We may either refuse or delay any transaction request that violates these requirements. If you exceed this limit after we've notified you of a violation, we may close your Savings Account. If you have linked your Savings Account to your Debit Card Account, please see your Affirm Debit Visa Cardholder and Account Agreement for limits that apply to your Debit Card Account, which may be more restrictive than the limits stated here.
G.1. Delivery of Notices. You agree that we and our service providers may communicate with you by mail, telephone, email, fax, prerecorded message, automated voice, text message or other means allowed by law regarding your Savings Account. Any legal disclosures, notices and communications and other Savings Account-related correspondence that we mail to you will be sent via U.S. Mail to the last mailing address shown in our records for your Savings Account. Notices will be deemed to have been delivered on the day we mailed it to you or made it available electronically. We are not responsible for communications or notices lost in, or not delivered by, mail or e-mail. Some notices may only be available electronically or in paper form.
G.2. Electronic Communication. We may send communications electronically, such as by email or text message, rather than through U.S. Mail or other means, unless the law says otherwise. If you give us your email address, you agree that we may send servicing messages (such as fraud alerts and hold alerts) related to your Savings Account to that address. You may be required to agree to communicate with us by electronic means in order to open a Savings Account. If you revoke your consent to electronic communications, we may close your Savings Account or take other action described in the E-Sign Signature Consent Agreement.
G.3. Telephone Communication. We may record and/or monitor any of our telephone conversations with you. If we do record, we do not have to keep the recordings, unless the law says we must. When you give us your mobile number, we have your permission to contact you at that number about all of your Cross River Bank accounts. Your consent allows us and our service providers to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and service calls, but not for telemarketing or sales calls. It may include contact from companies working on our behalf to service your Savings Account. Message and data rates may apply. You may change these preferences by calling us at (855) 423-3729 or sending us a message using the webform at helpcenter.affirm.com.
G.4. Change in Contact Information. We require you to provide an e-mail address, mobile telephone number, and physical street address (address cannot be a P.O. Box). You are responsible for promptly notifying Affirm of any change to any such contact information or your name. In some instances, we may request additional information for verification purposes. Any notice we mail to you (or email to you if you've told us to communicate with you electronically) will be binding when sent to the last (postal or electronic) address in our records. We may change your address if we receive an address change notice from the U.S. Postal Service (USPS) or if a company in the business of providing correct addresses informs us that the address in our records no longer matches your address. Even if you elected to receive electronic communications from us, we may still provide you information via the USPS.
G.5. Communications Equipment and Services. You are responsible for obtaining and maintaining all telecommunications, mobile, broadband, computer, hardware, software, equipment and services needed to access the App and use your Savings Account online; view, save and/or print your Savings Account documents online; and receive any messages or documents you have consented to receive electronically; and for paying all related charges. We are not required to act on any instruction or message from you provided by fax, SMS/text, telephone voice mail, message service or answering machine. Whenever this Agreement or applicable law requires or allows you to give us written notice, we will not consider SMS/text or fax to be written notice.
G.6. Periodic Statements. We will make available a periodic statement for your Savings Account monthly. We will make your statement available through the App, or by mail if a paperless statement cannot be made available. We have made the statement available to you on the day we notify you that the paperless statement is available or we mail your paper statement.
H.1. Restricting Your Savings Account; Blocking and Delaying Transactions. There are many reasons we may decline or prevent transactions to or from your Savings Account, but we generally do it to protect you or us, or to comply with legal requirements. We may decline or prevent any or all transactions to or from your Savings Account in our sole discretion, as permitted by applicable law. We may refuse, freeze, reverse or delay any specific withdrawal, payment or transfer of funds to or from your Savings Account, or we may remove funds from your Savings Account to hold them pending investigation, including, but not limited to, in one or more of the following circumstances:
You maintain your Savings Account at zero balance for at least 90 days;
Your Savings Account is inactive;
You relocate outside of the U.S. or any U.S. territory where we offer the Savings Account;
You attempt to use your Savings Account for business purposes;
Your Savings Account is involved in any legal or administrative proceeding;
We receive conflicting information or instructions regarding Savings Account ownership, control or activity;
We suspect that you may be the victim of a fraud, scam or financial exploitation, even though you have authorized the transaction(s);
We suspect that any transaction may involve illegal activity or may be fraudulent;
We are complying in our sole judgment, with any federal, state or local law, rule or regulation, including federal asset control and sanction rules and anti-money laundering rules, or with our policies adopted to assure that we comply with those laws, rules or regulations; or
We reasonably believe that doing so is necessary to avoid a loss or reduce risk to us.
H.2. You May Close Your Savings Account. You may notify us at any time to close your Savings Account. However, we are not required to close your Savings Account at your request if you have pending transactions, your Savings Account is overdrawn, you have opted to link your Savings Account to your Debit Card Account and you have unpaid obligations related to the use of your Debit Card, or your Savings Account is subject to investigation, review, legal process (such as a garnishment, attachment, execution, levy or similar order). In those cases, we will restrict your Account against all future withdrawals other than under legal process until pending transactions are paid or returned, the balance is no longer negative, and any legal restriction has been released. If your balance is greater than zero, you must transfer your remaining balance to a Linked External Account. If you do not have a Linked External Account, please call us at the number above and we will help you to obtain your remaining balance. Your Savings Account balance must be $0.00 before your Savings Account will be closed.
H.3. We May Close Your Savings Account. We may also close your Savings Account at any time, for any reason or no reason, with or without prior notice to you. If we close your Savings Account, your Savings Account balance will be returned to you electronically to a Linked External Account or by check sent to you by mail. We will have no liability for any action we take under this section. We may close your Savings Account if it has had a continuous balance of $0.00 for 175 days.
H.4. Rules for Closing Your Savings Account. We may restrict your Account in preparation for closing and/or if your Savings Account is subject to investigation, review, legal process (such as a garnishment, attachment, execution, levy or similar order). As we do so, we will not pay any additional interest on your Savings Account, and we may limit deposits to, or withdrawals from, your Savings Account. We may send you written notice that we have closed or will close your Savings Account and return the balance less any fees, claims, setoffs or other amounts. This Agreement will survive the closing of your Savings Account and you are still responsible for obligations incurred prior to or in connection with the closing of your Savings Account. After your Savings Account is closed, we have no obligation to accept deposits or pay any outstanding transfer requests, but we may reopen your Savings Account if we receive a deposit.
I.1. Promotions. We may offer promotions from time to time. The terms of these promotions may change with or without notice to you in accordance with applicable law. From time to time, Affirm may also offer optional subscription programs subject to their own fees. For details see applicable terms and conditions.
I.2. APY Boosts. If you are eligible, Affirm may offer you APY boosts (“Boost”), for specific actions taken by you within a calendar month. An APY boost is a specified increase in your APY for your Affirm Savings Account. To see if you are eligible for a Boost, please see the App. For details, see the relevant terms and conditions for the Boost you participate in.
J.1. Security. It is your responsibility to protect your Access Credentials and the devices on which you access your Savings Account. Do not share this information with anyone. Please notify Affirm immediately if you believe your Savings Account has been accessed without your permission. See the Electronic Fund Transfer Agreement for more information about your rights and responsibility in the event of unauthorized use of your Savings Account.
J.2. Savings Account Ownership. We will treat this Savings Account as an individually-owned account. You may not add a joint-owner to your Savings Account.
J.3. Assignment of Agreement and Successors. You may not assign or transfer any interest in your Savings Account unless we agree in writing. Any permitted assignment of your Savings Account is subject to our setoff rights. This Agreement will be binding on your personal representative, executors, administrators and successors, and on our successors and assigns.
J.4. Power of Attorney. A power of attorney is a document you sign that authorizes someone else, called the agent, to act on your behalf. If you sign a power of attorney, the agent can sign on your behalf and do anything you could do regarding your Savings Account, including withdrawing or spending all of the money in your Savings Account. Do not sign a power of attorney unless you trust the agent to act in your best interest. If you choose to add an agent, you must provide a power of attorney form that we agree to accept. We may rely on a copy of an original power of attorney. We are not required to investigate the facts relating to any power of attorney provided to us on your behalf, including whether your signature on the power of attorney is authentic or whether the agent continues to have authority. We may follow or refuse to follow the agent's instructions at any time, including if we suspect fraud or abuse on your Savings Account, unless applicable law requires otherwise. We may also refuse an agent's request to become a joint owner or a beneficiary of a Savings Account, but we have no liability to anyone if we do so. We have no liability when we follow or refuse to follow any instructions from an agent, for example, if your agent misuses the authority you have given them.
J.5. Death or Incompetence of Account Owner. Your agent, attorney, personal representative, executor, administrator, or successor must tell us immediately if you die or are declared incompetent by a court. We may act as if you are alive and competent until we receive notice otherwise. After we receive notice of your death or incompetence, we may freeze your balance, refuse to accept transactions, and reverse or return deposits. We are also not required to release your funds until we receive any documents we reasonably request to verify your death or incompetence, as well as who is entitled to the funds. If you die while residing outside the United States, we may require a personal representative to be appointed by a court in a United States jurisdiction. If we have any tax liability because of paying your balance to your estate, the estate will be responsible for repaying us the amount of that tax. If you authorize any transaction, but it's not presented for payment until after you die or are declared incompetent, we are authorized to pay the transaction. If you owe us a debt at the time of your death, we are authorized to exercise our right of setoff (our right to apply funds in one Account to the debt associated with another account) or security interest rights against the funds credited to your balance after your death. We are also not required to disburse funds until we receive any documents we reasonably request to verify your death or incompetence and to establish a new person's authority to act in transacting on or closing your Savings Account.
J.6. Adverse Claims. If there are conflicting instructions or there is any dispute regarding your Savings Account, we may take any action described in the Restricting Your Account; Blocking and Delaying Transactions section above, or we may place funds in a court (this is called an interpleader action) for resolution. If any person notifies us of a dispute, we do not have to decide if the dispute has merit before we take further action. We may take these actions without any liability and without advance notice, unless the law says otherwise.
J.7. Setoff and Security Interest. If you owe a debt to us or any of our affiliates (either now or in the future), you grant us a right of setoff to, and a security interest in, all of your accounts with us to secure the debt. Debts include any overdrafts or fees you owe, as well as amounts owed us by another person or entity if you have guaranteed that you will pay their debts. If the debt is due or overdue, we may use the funds in any of your accounts to pay all or part of the debt. Our security interest will be governed by Uniform Commercial Code Article 9 (as adopted by the applicable state law) whether Article 9 applies by its terms or not. We do not have to give you any prior notice to apply the funds. You expressly agree that our rights extend to any electronically deposited federal or state benefit payments (including Social Security benefits), as permitted by law. If you don't want your benefits applied in this way, you may change your Direct Deposit instructions at any time with the person or organization paying the benefits. The right of setoff does not apply if the debt is created under a personal credit card plan. If any federal benefits or other payments are deposited to your Savings Account after you become ineligible to receive them, we may set off against any of your accounts to recover the payments if we're obligated to return funds to the payor.
J.8. No Waiver. If we fail to exercise any right, that doesn't mean that we waive that right or any other right, and we may still enforce all of our rights in the future.
J.9. Changes to the Agreement. We may change the terms of this Agreement, including fees and features of your Savings Account, at any time. We will notify you of any such change when required by applicable law. Your continued use of your Savings Account evidences your agreement to any amendments. Notices will be made available on the App, or delivered electronically using the most recent contact information we have on file for you.
J.10. Research, Legal Process and Requests for Information. If we receive any legal process relating to you or your Savings Account, you authorize us to comply with it. "Legal process" means any document that appears to have the force of law that requires us to hold or pay out funds from your Savings Account, including a garnishment, attachment, execution, levy or similar order. We do not have to determine whether the legal process was validly issued or is enforceable. If any action, including administrative proceedings, garnishment, tax levies, restraining orders or another action is brought against you or your Savings Account, you will be liable to us for any loss, cost or expense (including attorneys' fees) resulting from our compliance with any legal process. If we receive any subpoena, court order or request for information or documents from a government entity or arbitration panel relating to your Savings Account, we are authorized to comply with it.
J.11. Illegal Activities and Gambling Transactions. You agree not to use your Savings Account for any illegal activity. We may also refuse any gambling transaction, whether lawful or not.
J.12. Inactive and Unclaimed Accounts. Each state has laws that govern when accounts are considered inactive or abandoned, and when we're required to send a customer's funds to the state. Your Savings Account may be considered inactive or abandoned unless you have, within a specified period of time, contacted us or conducted activity related to your Savings Account, including for example by:
Depositing or withdrawing funds (may exclude certain preauthorized and automatic deposits or withdrawals);
Contacting us to update your address;
Signing in to your Savings Account; or
Writing or calling us concerning your Savings Account.
After a specified period of time determined by the law of the state of your residence (as shown in our records), if we are not able to locate you, we will be required to deliver your Savings Account to the state as abandoned property. You will then need to apply to the state for return of your funds. If your Savings Account is or has been inactive, we may, in our discretion, refuse to honor requests for withdrawals on your Savings Account until after we have verified that you have authorized the withdrawal request.
J.13. Reporting to Consumer Reporting Agency; Disputes. We may report information about you or your Savings Account to a consumer reporting agency. If you believe that we have reported inaccurate or incomplete information about your Savings Account to a consumer reporting agency, you have the right to file a dispute with that consumer reporting agency. You may also submit a dispute directly to us by writing to us at Affirm, Inc., 30 Isabella Street, Floor 4, Pittsburgh, PA 15212. Provide your name, address and phone number; your account number; the specific information you are disputing; an explanation of why it is inaccurate or incomplete; and any supporting documentation.
J.14. Rules Governing Your Savings Account. We are located in New Jersey. We hold your Savings Account in New Jersey. We enter into this Agreement with you in New Jersey. Except as otherwise provided in the Arbitration section, this Agreement and your Savings Account are subject to applicable federal laws and laws of the State of New Jersey, without regard to internal principles of conflicts of law. Except as otherwise provided in the Arbitration section, if any provision of this Agreement is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect. Transactions in your Savings Account are also subject to the ACH Rules, other applicable clearinghouse and Federal Reserve rules and regulations. Changes in these laws may change the terms and conditions of your Savings Account. We will notify you of any changes as required by law. If this Agreement conflicts with any statements made by one of our employees or by a third-party service provider, this Agreement will govern.
J.15. Limitation of Liability. You agree that we, our service providers, agents, officers, directors, and employees (and the same of our subsidiaries and affiliates and our subsidiaries and affiliates themselves) (collectively, the Indemnified Parties) will not be liable for anything we do when following your instructions. In addition, the Indemnified Parties will not be liable if any such Indemnified Party doesn't follow your instructions if we reasonably believe that your instructions would expose us to potential loss or civil or criminal liability, or conflict with customary banking practices. THE INDEMNIFIED PARTIES WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES REGARDLESS OF THE FORM OF ACTION AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF WE FAIL TO STOP PAYMENT ON AN ITEM, OR PAY AN ITEM BEARING AN UNAUTHORIZED SIGNATURE, FORGED SIGNATURE, OR FORGED ENDORSEMENT OR ALTERATION, OUR LIABILITY, IF ANY, WILL BE LIMITED TO THE FACE AMOUNT OF THE ITEM. The foregoing limitation of liability will not apply where expressly prohibited by the laws governing your Savings Account. This Limitation of Liability section will survive termination of your Savings Account.
J.16. Indemnification. Except as required by applicable law, You agree to indemnify and hold the Indemnified Parties harmless from and against losses arising in connection with the services provided under this Agreement, except for losses arising out of our own gross negligence or willful misconduct. You further agree to hold the Indemnified Parties harmless from losses arising out of actions taken or omitted in good faith by us in reliance upon instructions from you. The Indemnified Parties are not responsible for any actions or omissions by any third party. If you give us instructions that we believe may expose us to potential liability, we may refuse to follow your instructions and we will not be liable to you if we refuse to follow your instructions. If we do choose to follow your instructions, we may ask you for certain protections such as a surety bond or an indemnity agreement in a form that is satisfactory to us. This Indemnification section will survive termination of your Savings Account(s).
J.17. Pre-Judgment Interest Rate. If either of us is awarded a judgment against the other in connection with your Savings Account, the rate of interest earned before the judgment on the judgment amount will be the rate of interest your Savings Account earned during that period, unless a different rate is required by applicable state law.
J.18. Severability. Any provision of this Agreement that limits the Bank's liability does not negate the Bank's duty (if any) under applicable law to act in good faith and with reasonable care. If any provision of this Agreement is determined to limit the Bank's liability in a way prohibited by applicable law, or to be otherwise unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Agreement will be enforceable as so modified.
J.19 ARBITRATION
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS. ARBITRATION REPLACES THE RIGHT TO GO TO COURT AND THE RIGHT TO HAVE A JURY DECIDE A DISPUTE. YOU HAVE THE RIGHT TO OPT OUT OF THIS ARBITRATION AGREEMENT AS DESCRIBED BELOW.
Agreement to Arbitrate
This section is referred to as the Arbitration Agreement. If you have a dispute with any Indemnified Party, and are not able to resolve the dispute informally, you and we agree that upon demand by either you or the Indemnified Party, the dispute will be resolved through the arbitration process as set forth in this section.
Arbitration
You agree that if you have a dispute or claim that has arisen or may arise between you and the Bank or any other Indemnified Party, whether arising out of or relating to this Agreement (including any alleged breach thereof), your Savings Account and services provided under this Agreement, any advertising, any aspect of the relationship or transactions between us, and you are not able to resolve the dispute or claim informally, you and we agree that upon demand by either you or the Indemnified Party, the dispute or claim will be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Arbitration Agreement, you and the Bank are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
Parties Subject to this Arbitration Agreement
This Arbitration Agreement applies whenever there is a claim between you and us. If a third party, such as an Indemnified Party other than the Bank, is also involved in a claim between you and us, or if a dispute arises between you and an Indemnified Party other than the Bank relating to this Agreement or your Savings Account, then the claim will be decided with respect to the third party in arbitration as well, in accordance with this Arbitration Agreement, and it must be named as a party in accordance with the rules of procedure governing the arbitration. No award or relief will be granted by the arbitrator except on behalf of, or against, a named party.
Exclusions
You and we retain the right to pursue in small claims court (or an equivalent state court) any dispute that is within that court's jurisdiction, so long as the disputes remain in such court and advance only an individual claim for relief. If either you or we fail to submit to binding arbitration of an arbitrable dispute following lawful demand, the party so failing shall bear all costs and expenses incurred by the other in compelling arbitration.
Your Right to Opt Out
If you do not want this Arbitration Agreement to apply to your Savings Account, you may opt out by sending us written notice of your decision within thirty (30) days of the opening of your Savings Account. Such notice must clearly state that you wish to cancel or opt out of the Arbitration Agreement section of this Agreement. It should include your name, address, Savings Account name, Savings Account number, and your signature and must be mailed to Affirm, Inc., 30 Isabella Street, Floor 4, Pittsburgh, PA 15212. This is the sole and only method by which you can opt out of this Arbitration Agreement. Your exercise of the right to opt-out will not affect any remaining terms of this Agreement and will not result in any adverse consequence to you or your Savings Account. You agree that our business records will be final and conclusive evidence with respect to whether you cancelled or opted out of this Arbitration Agreement in a timely and proper fashion.
Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST THE BANK OR INDEMNIFIED PARTY ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND THE BANK AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION.
Pre-Arbitration Dispute Resolution
The Bank and Indemnified Parties are always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer's satisfaction by contacting us through the Affirm Help Center at helpcenter.affirm.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (Notice). The Notice to the Bank or Indemnified Party should be sent to Affirm, Inc., 30 Isabella Street, Floor 4, Pittsburgh, PA 15212 (Notice Address). The Notice must (a) describe the nature and basis of the claim or dispute and (b) set forth the specific relief sought. If you do not resolve the claim with the Bank or Indemnified Party within 60 calendar days after the Notice is received, you or the Bank or Indemnified Party, as applicable, may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by any party will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or the Bank is entitled.
Arbitration Procedures
Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's (AAA) rules and procedures, including the AAA's Consumer Arbitration Rules (collectively, the AAA Rules), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, www.adr.org. Information about the AAA Rules and fees for consumer disputes can be found at the AAA's consumer arbitration page, www.adr.org/consumer. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of the Agreement as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Agreement and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
Unless the parties to the arbitration agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination will be made by AAA. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
Costs of Arbitration
Payment of all filing, administration, and arbitrator fees (collectively, the Arbitration Fees) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. If the value of the relief sought is $75,000 or less, at your request, the Bank will pay all Arbitration Fees. If the value of relief sought is more than $75,000 and you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of the Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of the Arbitration Fees, the Bank will pay your portion of such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, the Bank will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys' fees will be governed by the AAA Rules.
Confidentiality
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
Severability
If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the Prohibition of Class and Representative Actions and Non-Individualized Relief section above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement will be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of the Prohibition of Class and Representative Actions and Non-Individualized Relief section are invalid or unenforceable, then the entirety of this Arbitration Agreement will be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of the Arbitration Agreement will continue to apply.
Future Changes to Arbitration Agreement
Notwithstanding any provision in this Agreement to the contrary, if the Bank makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such change by sending the Bank written notice within 30 calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute covered by this Arbitration Agreement in accordance with the language of this Arbitration Agreement as of the date you first accepted the Agreement (or accepted any subsequent changes to the Agreement).
RATE INFORMATION. The interest rate on your Savings Account is 3.778% with an annual percentage yield ("APY") of 3.85%. Your interest rate and APY may change.
Determination of Rate. At our discretion, we may change the interest rate on your Savings Account.
Frequency of Rate Changes. We may change the interest rate on your Savings Account at any time.
Limitations on Rate Changes. There are no maximum or minimum interest rate limits for this Savings Account.
COMPOUNDING AND CREDITING. Interest will be compounded on a daily basis and will be credited to your Savings Account monthly, as of the last day of the monthly cycle (the interest on the last day of the cycle will accrue and post the same day). We only pay interest in whole cents. At the end of each monthly cycle, any fractional amount of interest accrued that is less than one half of one cent will be rounded down to the nearest whole cent, and you will forfeit the difference. For example, if $1.044 in interest accrues during the monthly cycle, we will credit $1.04 to your Savings Account. Any fractional amount of accrued interest equal to one half of one cent or more will be rounded up to the nearest whole cent. For example, if $1.045 in interest accrues during a monthly cycle, we will credit $1.05 to your Savings Account.
EFFECT OF CLOSING SAVINGS ACCOUNT. If you close your Savings Account before interest is credited, you will not receive the accrued interest.
MINIMUM BALANCE REQUIREMENTS. There are no minimum balance requirements to open this Savings Account, avoid fees or to obtain the disclosed APY.
BALANCE COMPUTATION METHOD. We use the daily balance method to calculate interest on your Savings Account. This method applies a daily periodic rate to every end-of-day balance in your Savings Account for the period. The daily rate is calculated by using an actual/365- day count convention. The end-of-day balance is calculated by adding the principal and accrued interest.
ACCRUAL ON NON-CASH DEPOSITS. Interest begins to accrue no later than the Business Day we receive credit for the deposit of noncash Items.
FEES AND CHARGES. We do not currently impose any fees in connection with your Savings Account, and we will not impose any fees in connection with your Savings Account for so long as Affirm is providing the means to access the Savings Account. If you link your Savings Account to your Debit Card Account, and Debit Card activity results in your Savings Account being overdrawn, you will not get charged any fees. However, you are responsible for such amounts as described in the “Insufficient Funds” section above.
Electronic Fund Transfers: Your Rights and Responsibilities
This disclosure contains important information about your use of electronic fund transfer (“EFT”) services provided by the Bank in relation to Savings Accounts established primarily for personal, family or household purposes. Whenever you accept or authorize EFTs to your Savings Account, you agree to these terms and conditions, in addition to any other applicable limitations in this Agreement concerning deposits to and withdrawals from your Savings Account. By submitting an authorization for an Electronic Fund Transfer, you certify you are the authorized signer on the Savings Account and agree that the Electronic Fund Transfer does not violate applicable law. Please read this document carefully and retain it for future reference.
Business Days. Our Business Days are every day except Saturdays, Sundays, and federal holidays.
Types of Available EFTs
Online Transfers. You may use the App and request fund transfers between your Savings Account and a Linked External Account by ACH transfer.
Third Party Payments. You may authorize a third party (such as a utility company or lender) to initiate a single or regular (automatic preauthorized) debit(s) from your Savings Account on your behalf by ACH transfer.
Direct Deposits. You may arrange to have Direct Deposits that are payable to you (e.g., income from your employer or government benefits) made to your Savings Account by ACH transfer.
Card Transactions. You may be able to link your Savings Account to your Card Account. If you do, you authorize transfers to and from your Savings Account related to Card activity.
ATM & merchant POS Cashback Access. You may be able to link your Savings Account to your Card Account. If you do, you may be able to withdraw cash from ATMs or from a merchant POS device.
Limits on the Type, Frequency or Amount of EFTs.
There are limits on the number and dollar amount of transfers you can make to third parties. Please see section E.3 Transaction Limits for more details. For security reasons, we may not notify you of these limits or changes to these limits, unless required by applicable law.
Managing Your Savings Account Balance. You agree that the amount of any EFT you authorize, which will debit your Savings Account, will not exceed the Available Balance in your Savings Account. We do not have to allow any EFT that would create an overdraft in your Savings Account. We may in our sole discretion choose to permit an EFT that would create an overdraft in your Savings Account. If we are unable to complete an EFT or perform any other EFT service for any reason associated with your Savings Account, the EFT or other service may not be completed and we will not notify you unless required by applicable law.
Your Rights and Responsibilities
The use of EFT services described in this Agreement creates certain rights and responsibilities regarding these services as described below.
Documentation of Your EFTs.
Periodic Statements. You will get a monthly Savings Account statement reflecting credits and debits to your Savings Account, including EFTs and other types of transfers. Your periodic Savings Account statement will show the date, amount, and description of each Electronic Fund Transfer.
Direct Deposits. If you have arranged to have EFT Direct Deposits made to your Savings Account at least once every 60 days from the same person or company, the person or company making the deposit will tell you every time they send us the money. You can check the App or call us at (855) 423-3729 to find out whether or not the deposit has been made.
Confirmation. You may verify the posting of an EFT on the next Business Day after the EFT is scheduled to be made by calling Affirm at (855) 423-3729 or writing to Affirm via the webform at helpcenter.affirm.com.
Preauthorized Payments
Right to Stop Payment and Procedure for Doing So. If you have told us in advance to make regular EFT payments out of your Savings Account, you can stop any of these payments. Here's how:
Call us at (855) 423-3729 or write to Affirm via the webform at helpcenter.affirm.com, in time for us to receive your request 3 Business Days or more before the payment is scheduled to be made. If you contact Affirm to stop a payment, please have the following information ready: your Savings Account number, the date the transfer is to be made, to whom the transfer is being made, and the amount of the scheduled transfer. If you call, Affirm may also require you to put your request in writing and get it to us within 14 days after you call.
Notice of Varying Amounts. If these regular EFT payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
Liability for Failure to Stop Payment of Preauthorized Transfer. If you order us to stop one of these payments 3 Business Days or more before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.
Our Refusal to Pay a Preauthorized or Other Regular (Automatic) EFT. We reserve the right to refuse to pay a regular (automatic) EFT debiting your Savings Account, for example, if your Savings Account has insufficient funds to cover such transfer or if we are unable to verify the ownership of or other information about the account to which the funds will be transferred.
Your Liability for Unauthorized EFTs.
Tell Affirm AT ONCE if you believe that any Access Credentials or device you use to access your Savings Account has been lost or stolen, that an EFT has been made without your permission, or that someone has transferred or may transfer money from your Savings Account without your authorization. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your Savings Account. If you tell Affirm within 2 Business Days after you learn of the loss or theft of your Access Credentials or device, you can lose no more than $50 if someone used your Access Credentials or device to access your Savings Account without your permission.
If you do NOT tell Affirm within 2 Business Days after you learn of the loss or theft of your Access Credentials or device, and Affirm can prove we could have stopped someone from using your Access Credentials or device without your permission if you had told Affirm, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, tell Affirm AT ONCE. If you do not tell Affirm within 60 days after the statement was mailed to you or made available to you electronically, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money had you told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling Affirm, Affirm will extend the time periods.
If you believe your Access Credentials or device have been lost or stolen, call Affirm at (855) 423-3729 or by writing to Affirm as soon as possible at Affirm, Inc., 30 Isabella Street, Floor 4, Pittsburgh, PA 15212 or by using the webform at helpcenter.affirm.com.
In Case of Errors or Questions about your EFTs
Call Affirm at (855) 423-3729 or write us via the webform at helpcenter.affirm.com or at Affirm, Inc., 30 Isabella Street, Floor 4, Pittsburgh, PA 15212 as soon as you can, if you think your statement or receipt is wrong or if you need more information about an EFT listed on the statement or receipt. Affirm must hear from you no later than 60 days after Affirm sends the FIRST statement on which the problem or error appeared.
Tell us your name and the last four digits of your Savings Account number (if any)
Describe the error or EFT you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
Tell us the dollar amount of the suspected error.
If you tell Affirm orally, Affirm may require that you send us your complaint or question in writing within 10 Business Days.
We will determine whether an error occurred within 10 Business Days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Savings Account within 10 Business Days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 Business Days, we may not credit your Savings Account.
For errors involving new Savings Accounts or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Savings Accounts, we may take up to 20 days to credit your Savings Account for the amount you think is in error.
We will tell you the results within 3 Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Our Liability for Failure to Make a Transfer. If we do not complete an EFT to or from your Savings Account on time or in the correct amount according to the Agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
If, through no fault of ours, you do not have enough money in your Savings Account to make the EFT.
If a system or terminal you use to make an EFT was not working properly and you knew about the breakdown when you started the EFT.
If circumstances beyond our control (such as fire or flood) prevent the transfer despite reasonable precautions that we have taken.
There may be other exceptions stated in our Agreement with you.
Confidentiality
We will disclose information to third parties about your Savings Account or the EFTs you make:
Where it is necessary for completing EFTs;
In order to verify the existence and condition of your Savings Account for a third party, such as a credit bureau or merchant;
In order to comply with government agency or court orders; or
If you give us your written permission.
Amendments. We may change any provision of this Electronic Fund Transfer Agreement in our discretion, as permitted by law. If we do, we will give you notice if and to the extent required by applicable law.
Termination. We reserve the right to terminate your use of any or all of our EFT services for any reason and at any time. We will provide you notice before doing so where required by law. You also have the right to terminate your use of the EFT services described in this Agreement at any time by calling us or writing to us. If you call, we may require you to put your request in writing and get it to us within 10 Business Days after you call. (Please note that e-mail, SMS/text or online notification will not meet the notice requirements of this section.) If you terminate your use of our EFT services and you have arranged for automatic (regular) transfers involving third parties, you are required to inform any third parties that the transfers will cease. Any termination of your use of our EFT services, whether initiated by you or us, will not affect any of your or our rights and obligations under this Agreement that have arisen before the effective date of such termination.